Leadership & Management 360 Degree Feedback System

Drive the Business Results You Need

We provide you with a simple-to-use, yet comprehensive, online 360 degree feedback system which will make a positive impact on performance in your organisation. 

• Maximise performance
  
  

• Prioritise the leadership skills which are needed to achieve your goals this year
  
  

• Challenge underperformance
  
  

• Improve communication
  
  
  

Call us today to find out how we can best help you on 0845 600 1556, or email sales@tlsa.co.uk.

Underperforming leaders can impact negatively on their teams by:

• Reducing motivation and morale
• Damaging individuals' career development
• Preventing people from making a larger contribution to the bottom line
• Contributing to higher staff turnover.

If organisations fail to proactively develop their leaders and managers, their people will leave. However, throughout managers' careers, most fail to get important information about the way they handle relationships - their behaviour and leadership styles - because people often feel unsure about giving candid feedback on their behaviour for fear of repercussions, exclusions, or upsetting an individual.  Don't let good people slip away.

The CheckPoint 360 Feedback System is a complete multi-rater feedback process that provides managers and leaders with an opportunity to receive an evaluation of their job performance from the people around them - their boss, their peers and the people whose work they supervise. From this feedback, managers can compare the opinions of others with their own perceptions, positively identify their strengths, and pinpoint the areas of their job performance that could be improved. This beneficial and powerful process, involving a short survey completed online (in which each participant is guaranteed anonymity - except for the "Boss" - and urged to be honest and objective in their responses) will pay big dividends in improved performance.

This assessment process is concerned with a manager's job performance in 8 skill clusters and 18 universal management competencies, described as follows:

1. Communication - Listens to others; Processes information; Communicates effectively
2. Leadership - Instills trust; Provides direction; Delegates responsibility
3. Adaptability - Adjusts to circumstances; Thinks creatively
4. Relationships - Builds personal relationships; Facilitates team success
5. Task Management - Works efficiently; Works competently
6. Productivity - Takes action; Achieves results
7. Development of Others - Cultivates individual talents; Motivates successfully
8. Personal Development - Displays commitment; Seeks improvement

A full colour report provides comprehensive information in a clear, easy-to-understand format with colourful graphs and charts as well as narrative descriptions of the results to help the manager read, understand, and effectively use the data for self-development. The report has a special personal growth section that coaches the manager and helps improve performance in development areas.

After managers have completed the Checkpoint 360 Degree Feedback System to identify their strengths and areas for development, they can use the online Checkpoint SkillBuilder Series to develop the competencies that are most important to their professional growth and success. It is an ideal method for managers to improve their leadership and management skills easily and conveniently.

Measuring Progress

To provide an accurate measure of progress for each manager, it is recommended that a 'Comparison Checkpoint 360 Degree Feedback' is completed 6-12 months later.  The output details changes in the views of the boss, peer groups and direct reports on how the individual is performing as a manager or leader.

Download Checkpoint 360 Degree Feedback data sheet

For more information on 360 Degree Feedback, or to view sample reports, please call 0845 600 1556 or e-mail us.

The Checkpoint SkillBuilder Series is an organised, self-paced, self-study professional development system that requires minimal HR effort and can be used anywhere and at any time.  Conveniently located on the internet, making it easy to implement and execute, each SkillBuilder module contains circa 20 hours of learning.  The suggested pace is 1.5 hours a week for 13 weeks - one module completed per quarter - a maximum of four per year. 

SkillBuilder applies Profiles' unique KSS system to help managers KEEP DOING the things they do well, STOP DOING those things that limit their effectiveness, and START DOING things that will improve their performance.

Implementing New Skills

After responding to questions and doing online exercises, the manager clicks a button on the screen to print a customised Self-Improvement Report that is a plan of action for professional development.

The most effective way of using the SkillBuilder Series of online development modules is for each manager to work with a mentor.  Ideally this will be someone in the organisation with the knowledge and experience to fulfil such a role - but not necessarily in the same function. This is an approach that supports the ‘business talking to the business' and facilitates open communication and relationship development. Alternatively we can arrange for a TLSA consultant to fulfil the mentoring role.

SkillBuilder encourages managers to perform their jobs better.  It emphasises their importance to the organisation and its goals and pays big dividends in the form of:

• Improved productivity, co-operation and communication
• Fewer 'people problems'
• Increased employee retention
• Greater profits.

Download Checkpoint SkillBuilder Series data sheet

For more information please call 0845 600 1556 or e-mail us.

Ask Yourself These Questions:

• Would I benefit from creating a baseline measurement against which to track progress in organisational development activities?
• Do my managers and employees share my vision, mission and values for organisational success?
• Are my internal management practices in alignment with achievement of organisational goals or is there a negative correlation?
• Do the behavioural skills of managers contribute to a positive synergistic impact on performance of my company?
• Am I settling for too little productivity from my leadership and management team, thus creating a negative profit impact?

If you've answered yes to any of these questions, Organizational Management Analysis can help.

Mapping Your Organisation's Path to a Prosperous Future

The Organizational Management Analysis (OMA) is an essential element of organisational development.  An OMA report presents a compilation of the information obtained from the individual CheckPoint 360 results of a group of managers.  The report provides a summary of the perceptions of a management group from their bosses, peers and direct reports.

The value of the Organizational Management Analysis is in providing a description of where you are now.  This has been described as "the fifth point of the compass."  The "fifth point" concept means successful management decisions regarding the direction to take a company must be predicated on knowing where you stand now.  False assumptions often lead to wasting time, effort, and resources.  The OMA report is a guide to future development based on statistically accurate data.  When you know where you are and where you want to go, you can chart your course with confidence and certainty.

Download the Organizational Management Analysis data sheet.

For more information please call 0845 600 1556 or e-mail us.

TLSA The Sales Training Company 

Sales Training / Sales Management Training / 360 Degree Feedback