"Confident, direct, clear without being too pushy. His confidence and expertise and faith in the course content shone through. Well done."

RB, Ulster Bank

"A well organised operation that continues to provide a high level of customer satisfaction."

Jasper Kimbell, ISOQAR Assessor

"Two days have given me the structure and confidence to deal with programmes and projects that I have to implement going forward. Thank you."

Siara Rashid, LaSer Cofinoga

"Thoroughly enjoyed the course, excellent intensity and focus. Learned more off this course than all other bank courses put together that I have attended."

Relationship Manager (Anon), corporate bank

"Very good use of time, moved quickly and good ideas to take back. Very good start to a valuable programme."

AD, RBS

"It was great to learn from someone’s vast experience. It makes the understanding far easier when real life experiences are used to back up theory."

NT, Snowdrop Systems

"I have really enjoyed the three days which has added more value to my career than any other I can recall in recent years. Thank you."

NA, RBS

"The trainer was entertaining as well as knowledgeable and informative. His humour and candor enhanced the course material."

Russ Baker, Cool Energy Ltd

"Was great to be trained by someone who is not only good at his “subject” on a business level but also passionate about it on a personal level!"

BM, Lombard

"Very positive and very knowledgeable. Very happy to assist with specific areas relevant to my business."

Nick Currie, Burton McCall

"Some trainers can be a bit woolly and not provide direct answers. This course was completely the opposite and demonstrated the experience/competence of the trainer."

JP, Coutts

"Informative but also made the 2 days enjoyable. Right balance between audience participation and time to think and absorb info."

MS, Siemens

"The trainer was knowledgeable in all aspects and able to give experienced examples."

JK, Lombard Vehicle Management

"“I really liked the trainer’s genuine style and approach, which made a refreshing change from those delivered by TLSA’s competitors. As an individual progressing into account management as opposed to an existing account manager, I am looking forward to utilising his ideas and experience."

Anita Brooks, Preferred IT

"In only two days – a complete overview of how to restructure my leadership of the sales team."

Kevin Theobald, Brunel Mortgages

"Professional, clear, knowledgeable."

Mike Powell, British Gas

"Enjoyable, many good learning aspects. Well presented enabling understanding of complex people, business and process functions. Thought provoking."

Margaret Blackburn, Lombard Vehicle Management

"Very motivational, knowledgeable – the most inspiring course I’ve been on."

Dom Marriott, Vygon (UK) Ltd

"This whole course was useful as I’m fairly new to the role I’m in. The fact that it was presented by an excellent trainer who made it informative, while fun, was a big bonus."

Michael Tinkler, Infotel Solutions

"This has been the best course that I have attended so far – educational, motivational and stimulating and has provided great tools for the future that will be well used."

CW

"Very enjoyable, fresh approaches, plenty for me to concentrate on. More relevant than other courses I have done."

Dave Orford, Kleerex Group

"Presented very well, was always clear and helpful."

Ian Wood, British Gas Business

"Immediately personable, approachable, obviously experienced, well versed in public speaking, excellent manner."

Richard Nicholson, Upgrade Options Ltd