"Thoroughly enjoyed the course, excellent intensity and focus. Learned more off this course than all other bank courses put together that I have attended."

Relationship Manager (Anon), corporate bank

"Presented very well, was always clear and helpful."

Ian Wood, British Gas Business

"Some trainers can be a bit woolly and not provide direct answers. This course was completely the opposite and demonstrated the experience/competence of the trainer."

JP, Coutts

"Enjoyable, many good learning aspects. Well presented enabling understanding of complex people, business and process functions. Thought provoking."

Margaret Blackburn, Lombard Vehicle Management

"Informative but also made the 2 days enjoyable. Right balance between audience participation and time to think and absorb info."

MS, Siemens

"I have really enjoyed the three days which has added more value to my career than any other I can recall in recent years. Thank you."

NA, RBS

"In only two days – a complete overview of how to restructure my leadership of the sales team."

Kevin Theobald, Brunel Mortgages

"Immediately personable, approachable, obviously experienced, well versed in public speaking, excellent manner."

Richard Nicholson, Upgrade Options Ltd

"Very motivational, knowledgeable – the most inspiring course I’ve been on."

Dom Marriott, Vygon (UK) Ltd

"Very enjoyable, fresh approaches, plenty for me to concentrate on. More relevant than other courses I have done."

Dave Orford, Kleerex Group

"The trainer was entertaining as well as knowledgeable and informative. His humour and candor enhanced the course material."

Russ Baker, Cool Energy Ltd

"The trainer was knowledgeable in all aspects and able to give experienced examples."

JK, Lombard Vehicle Management

"Confident, direct, clear without being too pushy. His confidence and expertise and faith in the course content shone through. Well done."

RB, Ulster Bank

"This whole course was useful as I’m fairly new to the role I’m in. The fact that it was presented by an excellent trainer who made it informative, while fun, was a big bonus."

Michael Tinkler, Infotel Solutions

"“I really liked the trainer’s genuine style and approach, which made a refreshing change from those delivered by TLSA’s competitors. As an individual progressing into account management as opposed to an existing account manager, I am looking forward to utilising his ideas and experience."

Anita Brooks, Preferred IT

"A well organised operation that continues to provide a high level of customer satisfaction."

Jasper Kimbell, ISOQAR Assessor

"This has been the best course that I have attended so far – educational, motivational and stimulating and has provided great tools for the future that will be well used."

CW

"It was great to learn from someone’s vast experience. It makes the understanding far easier when real life experiences are used to back up theory."

NT, Snowdrop Systems

"Professional, clear, knowledgeable."

Mike Powell, British Gas

"Very positive and very knowledgeable. Very happy to assist with specific areas relevant to my business."

Nick Currie, Burton McCall

"Two days have given me the structure and confidence to deal with programmes and projects that I have to implement going forward. Thank you."

Siara Rashid, LaSer Cofinoga

"Very good use of time, moved quickly and good ideas to take back. Very good start to a valuable programme."

AD, RBS

"Was great to be trained by someone who is not only good at his “subject” on a business level but also passionate about it on a personal level!"

BM, Lombard