Improve your Customer Service Experience

Improve the skills and knowledge of your customer service teams with 3 outstanding 'Bite Size' Coaching Packs with Simulation.  Customer Service Skills,     Customer Service in Action,  and  Managing Customer Calls. 

Sales Management Training

"A well organised operation that continues to provide a high level of customer satisfaction."

Jasper Kimbell, ISOQAR Assessor

"In only two days – a complete overview of how to restructure my leadership of the sales team."

Kevin Theobald, Brunel Mortgages

"Very positive and very knowledgeable. Very happy to assist with specific areas relevant to my business."

Nick Currie, Burton McCall

"Very motivational, knowledgeable – the most inspiring course I’ve been on."

Dom Marriott, Vygon (UK) Ltd

"Immediately personable, approachable, obviously experienced, well versed in public speaking, excellent manner."

Richard Nicholson, Upgrade Options Ltd

"The trainer was entertaining as well as knowledgeable and informative. His humour and candor enhanced the course material."

Russ Baker, Cool Energy Ltd

"Informative but also made the 2 days enjoyable. Right balance between audience participation and time to think and absorb info."

MS, Siemens

"This has been the best course that I have attended so far – educational, motivational and stimulating and has provided great tools for the future that will be well used."

CW

"This whole course was useful as I’m fairly new to the role I’m in. The fact that it was presented by an excellent trainer who made it informative, while fun, was a big bonus."

Michael Tinkler, Infotel Solutions

Complete Sales Management Training

 

Leading and managing sales teams is a demanding role requiring effective sales management skills. Every sales manager faces challenges such as business performance, team & personal development and change management – and relevant, measurable sales management training can make the difference between success and failure.

 

NEW!!  Masterclasses to run in May and October.  Further details to follow.

 

In-House Training - The first challenge is identifying where to begin! Having determined your needs, we will create a highly practical and interactive in-house sales management training programme. This will include a face-to-face workshop supported by syndicate work, personal projects, pc-based simulation, case studies or role plays, with pre and post course work and accreditation. To arrange a meeting, please call 0845 600 1556 or email sales@tlsa.co.uk.

 

Attention Sales Managers!  To help you coach your sales team, our sales coaching packs will make an immediate difference to your effectiveness and your team's results.  Call now to view the material online and find out more on 0845 600 1556.  Titles include:

  

Call us today on 0845 600 1556

  

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